n8n, Zapier or Make: which automation tool should you use?
Zapier is the quickest to start, Make suits visual multi-step scenarios, and n8n gives the most control when you need custom logic, AI steps or self-hosting. The right choice depends on workflow complexity and who will maintain it.
Zapier
Best for simple, well-supported app-to-app connections that non-technical teammates can manage.
Make
Best for visual, multi-branch scenarios with data transformation between steps.
n8n
Best for custom logic, AI and LLM steps, and teams that want more control over where workflows run.
How to decide
Map the workflow first. If it is a straight line, start simple. If it branches, calls APIs or uses AI, choose a tool with more control.